Recovery Officer

Responsibilities:

Build and maintain positive client relationships

Contact customers via calls and messages to recover outstanding debts

Assist customers with the payment process

Persuade defaulting customers to make prompt payments

Prepare and submit accurate reports on debt recovery activities

Manage customer data using computer applications

Requirements:

BSc/HND/OND/NCE/SSCE in any discipline

0-1 year experience in debt recovery, customer service, or sales

Excellent communication and interpersonal skills

Strong negotiation and persuasion abilities

Proficiency in Microsoft Office and other computer applications